MapMate Privacy Policy Information

Privacy Policy

Last Updated: January 2026

Introduction

MapMate Luxury ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Identification: Full name, date of birth, nationality, email address, and phone/contact number.
Travel Documents: Passport number and passport expiry date (required for booking confirmations).
Health & Preferences: Food allergies, medical conditions, mobility assistance needs.

How We Use Your Information

Service Delivery

Process bookings, provide customer support, and deliver travel services.

Personalization

Customize content and recommendations based on your preferences.

Communication

Send booking confirmations, updates, and promotional offers.

Analytics

Improve our services and website functionality.

Data Protection & Security

Encryption

All sensitive data is encrypted using industry-standard SSL/TLS protocols.

Secure Storage

Data is stored on secure servers with regular security audits.

Questions About This Policy?

If you have any questions about this policy, please contact us:

Email

hello@mapmate.com

Phone

+94 11 234 5678

Response Time

Within 48 hours